Customer Support & Contact
Welcome to the Blue Beaches support hub. If you are experiencing technical difficulties, have discovered incorrect beach status data, or want to suggest new features, our dedicated team is ready to assist you right away.
We commit to responding to all user inquiries within 24 to 48 hours.
Have a question or need urgent assistance?
Click the button below to send an email directly to our support desk:
bluebeeaches@gmail.comFrequently Asked Questions (FAQ)
Q: How does Blue Beaches determine if a beach is safe (Green)?
A: Our app aggregates official public safety reports, lifeguard notifications, and local environmental data to display real-time statuses for monitored beach zones.
Q: Is the weather information accurate?
A: Yes, weather data and localized temperatures are synced live via premium, high-accuracy meteorological API providers specialized in coastal regions.
Q: Do I need to create an account to use the application?
A: No, Blue Beaches values your speed and convenience. All core features, maps, and status updates are fully accessible immediately upon installing without any mandatory signup.
Privacy Policy
Last Updated: June 16, 2026
This Privacy Policy governs the manner in which Blue Beaches collects, uses, maintains, and discloses information collected from users of the Blue Beaches mobile application.
1. Personal Identifiable Information (PII)
Blue Beaches is built with privacy-by-design. We do not collect, store, or transmit any personally identifiable information such as your name, email address, phone number, or contacts list. You can utilize the application completely anonymously.
2. Non-personal Device Data & Location
To provide accurate, close-range beach recommendations and local weather updates, our application may check your device's approximate geolocation. This location tracking is processed entirely locally on your operating system and is never transmitted or stored on external databases or servers owned by us.
3. Third-Party Advertising (Google Mobile Ads / AdMob)
This application integrates Google AdMob SDK to display advertisements. Google AdMob may automatically collect and process certain device identifiers (such as the Advertising ID for Android or IDFA for iOS), IP addresses, and generalized location info to facilitate contextual or personalized ad delivery. These activities are subject strictly to the Google Privacy Policy.
4. Children's Privacy (COPPA & GDPR Compliance)
Our services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children. If we discover that a child under 13 has provided personal data, we immediately delete this from our records.
Terms of Service
Last Updated: June 16, 2026
By downloading, installing, or using the Blue Beaches mobile application, you agree to comply with and be bound by the following comprehensive terms and conditions.
1. Permitted Use & Scope
Blue Beaches grants you a non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes strictly on authorized mobile devices.
2. Safety and Informational Disclaimer
3. Limitation of Liability
Under no circumstances shall the developers or owners of Blue Beaches be held liable for any direct, indirect, incidental, consequential, or physical damages arising out of your presence at beach locations or reliance on the structural data provided within the app.
4. Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of the app following any changes constitutes full acceptance of the updated conditions.